Harmony House in Springfield, Missouri is seeking a strategic and experienced leader to join us as our Assistant Executive Director / VP of Operations. This key leadership role will oversee all operational aspects of our organization, ensuring efficiency and effectiveness in our vital work supporting survivors of domestic violence. If you have a strong background in nonprofit management, a commitment to social justice, and a passion for our mission, we encourage you to apply.

POSITION: VP Operations / Assistant Executive Director

JOB SUMMARY

Reporting to the Executive Director, the Assistant Executive Director will have overall operational responsibility for all direct service programs, including direct management of Shelter Operations Director, Community Outreach Coordinator, Outreach Victim Advocate Coordinator, and Prevention Education Coordinator. This position is also responsible for serving as a liaison to Springfield area first-responders and serving as the Harmony House representative on local and regional task forces addressing domestic violence.

DUTIES/RESPONSIBILITIES

Provide inspiring and effective leadership to all direct service and prevention education teams by being actively involved in all programs and services and maintaining a deep and broad knowledge of Harmony House programs and services. Ensure that all areas operate consistently and ethically within State and Nationally-recognized service standards and the mission and values of Harmony House.
Act as proxy for the Executive Director as needed in their absence.
Collaborates with the Executive Director to sustain, promote, and grow departmental programs and services.
Participates in strategic planning activities, including budget development, and presides over meetings as needed.
Attend meetings of the Board of Directors and give staff support to the Community Engagement Committee.
Assist, as necessary, with the grants process including pre-award and post-award activities.
Provide leadership and direction to program staff in the identification of opportunities for Harmony House to enhance service delivery, take advantage of new opportunities, meet gaps in services and/or address organizational challenges.
Provide leadership in the development and maintenance of policy and procedure manuals for all Harmony House departments and programs.
Work in collaboration with the Shelter Operations Director to monitor program data and reporting. Makes recommendations to the Executive Director and Shelter Operations Director about new outcome measurements and implements those measures as appropriate.
Serve as liaison to local first responders. Develop positive, collaborative relationships focused on educating first responders about trauma and trauma-informed approaches to crisis intervention and educating providers about State and Federal confidentiality laws.
Serve as the Harmony House representative on task forces and collaborative initiatives focused on alleviating and responding to domestic violence in Southwest Missouri.
Collaborate with Executive Director and others on legislative advocacy activities pertaining to mission-critical topics such as funding and victim services. May include travel to local, state, and/or federal legislative events.
Identify gaps in community and regional services related to domestic violence and communicate opportunities for expanding community outreach service delivery to meet those identified gaps.
Publicly represent Harmony House with external constituency groups including community, government, and private organizations and build excitement and passion for Harmony House’s mission. Facilitate and coordinate pubic speaking opportunities.
All other duties as may be assigned.