Job Title: Operations and Administrative Manager
Location: Office near Overland, MO (St. Louis County); location is confidential
Reports to: Executive Director
Job Type: Full-Time Exempt
Salary Range: $55,000-$60,000
Schedule: Monday through Friday, flexible start time

ALIVE, a nonprofit organization that provides emergency shelter and counseling services for adults and children affected by intimate partner violence, seeks a dedicated
Operations and Administrative Manager. ALIVE has served the greater St. Louis metropolitan area for over 40 years. Learn more about ALIVE at alivestl.org

Position Summary:
The Operations and Administrative Manager will play a critical role in streamlining and supporting the organization’s daily operations and administrative infrastructure. This individual will be responsible for overseeing core administrative functions, managing operational systems and processes, coordinating internal communications, supporting financial and human resource administration, and ensuring efficient day-to-day organizational operations. This role reports directly to the Executive Director.

Key Responsibilities:

Human Resources & Benefits Administration

• Manage the employee lifecycle including recruitment support, onboarding, offboarding, and maintaining personnel files 
• Administer employee benefits programs, including enrollments, renewals, and employee communications
• Serve as primary HR contact for staff regarding policies, benefits, and HR-related questions
• Support performance management processes and compliance with employment laws and internal policies

Payroll Administration

• Process biweekly payroll in partnership with payroll provider
• Ensure accurate timekeeping, compensation updates, and payroll records
• Manage payroll-related reporting and maintain compliance with federal, state, and local requirements

Operations & Facilities

• Oversee office operations, supplies, equipment, and vendor relationships
• Serve as primary contact for building management, IT vendors, and facility service providers
• Coordinate troubleshooting, renewals, access management, and vendor communications
• Ensure the office environment is safe, functional, and supports staff productivity
• Ensure staff have appropriate access, training, and support for organizational systems and tools
• Manage operational budget areas such as facilities, technology, and administrative expenses

Compliance & Administrative Support

• Maintain organizational policies and help ensure compliance with state and federal regulations
• Assist with annual audits, insurance renewals, and required filings
• Coordinate required annual trainings for staff, board, and volunteers
• Support the Executive Director with operational projects and cross-functional coordination

In supporting administrative and human resources functions, this role must maintain a high standard of professionalism, discretion, and confidentiality, serving as a trusted point of contact for staff and leadership. This position is designed with long-term organizational growth in mind and is anticipated to evolve into a Director-level role within the next 3–5 years, with expanded leadership responsibilities and corresponding compensation.

ALIVE provides a mission-driven work environment with a benefits package, including health coverage, paid time off, flexible schedule, and opportunities for professional development.

Required Qualifications:

• Bachelor’s degree in Business Administration, Human Resources, or other applicable area of study
• Excellent organizational and communication skills
• Strong attention to detail and ability to manage multiple priorities simultaneously
• Demonstrated experience coordinating administrative or operational functions
• Proficiency with common office software and productivity tools (e.g., Microsoft Office)
• Ability to maintain confidentiality and exercise sound judgment when handling sensitive information

Preferred:

•  3–5 years of experience in operations, administration, or office management
• Experience supporting finance, HR, or organizational operations in a nonprofit or mission-driven organization

How to Apply:
To apply, please email your resume and cover letter to Lauren Frosch, Hiring Consultant, at lauren.sunshinestrategies@gmail.com

Please include ‘Operations and Administrative Manager’ in the subject line.